U.S. Consumer Product Safety Commission – Fast Track Recall – Recall Alert

Recall Date: August 30, 2018

Recall Number: 18-764

Core Health & Fitness Recalls Stairmaster Stepmill Exercise Equipment Due to Fall Hazard (Recall Alert)

Recall Summary

Name of Product: StairMaster® branded 8G Gauntlet Stepmill machines

Hazard: The steps can accelerate rapidly without input from the user, posing a fall hazard.

Remedy: Repair  

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness for a free repair. The firm is contacting all known purchasers directly.

Consumer Contact:

Core Health & Fitness at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, email at support@corehandf.com or online at www.corehandf.com and click on “Recall Alert” for more information.

Recall Details

Units: About 3,500

Description:

This recall involves StairMaster branded 8G Gauntlet Stepmill machines with model numbers 9-5250 & 9-5270. The recalled machines were sold in red, black and red/yellow. The recalled machines consist of a revolving staircase and a backlit LCD console. The model number is printed on the base of the unit. The date code is in the YYWW format (1816 means year 2018, week 16).  The date code is the section of the serial number at digits 8 – 11 (see photo). The date code range for SKU 9-5250 is from 1734 to 1823.  The date code range for SKU 9-5270 is from 1813 to 1816. Stairmaster is printed on both sides of the unit and on the shrouds.

Incidents/Injuries: The firm has received reports of 52 incidents of steps accelerating unexpectedly, resulting in 12 minor injuries.

Sold At: Core Health & Fitness distributors nationwide from October 2017 through June 2018 for between $7,500 and $9,950.

Importer: Core Health & Fitness, of Vancouver, Wash.

Manufacturer: Land America Health and Fitness, of Xiamen, Xingling, China

Manufactured in: China

Photos

Recalled 8G Gauntlet Stepmill machines

SKU and Serial Number Card located on the rear frame

SKU and Serial Card Located on the rear frame

 

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

 

About U.S. CPSC:

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

 

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

 

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800

 


 

  U.S. Consumer Product Safety Commission – Fast Track Recall Alert

 

Recall Date: July 12, 2017

Recall Number: 17-755                                                                                

Core Health & Fitness Recalls Exercise Machines Due to Impact Hazard (Recall Alert)

Recall Summary

Name of Products: Exercise machines

Hazard: The height adjusting carriage assembly can loosen and fall on the consumer, posing an impact hazard.

Remedy: Repair

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness to schedule a free onsite repair. The firm is contacting all known purchasers directly.

Consumer Contact: Core at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at www.corehandf.com and click on Recall Alert for more information.

Recall Details

Units: About 3,600

Description: This recall involves five styles of Inspiration® Cable Cross Over and Dual Adjustable Pulley machines installed primarily in fitness centers and gyms.  The units are stainless steel adjustable pulleys with single hand adjustment designs and high-low cable positioning components. “Inspiration” is printed on each Dual Adjustable Pulley model, and “Star Trac” or “Nautilus” is printed on the Cable Cross Over models.

Incidents/Injuries: The firm has received 48 reports of the height-adjusting carriage assemblies loosening and falling, resulting in 31 reports of injuries, including cuts requiring staples or stitches.

Sold by: Core distributors nationwide from November 2010 through April 2017, and by Unisen distributors from 2001 to 2010 for between $2,700 and $8,400.

Importer: Core Health & Fitness, of Vancouver, Wash.

Manufacturer: Core Health & Fitness and Land America Health and Fitness, of Vancouver, Wash.

Manufactured in: China and United States

Photos:

Recalled Core Inspiration Dual Adjustable Pulley

Recalled Core Inspiration Cable Cross Over 9 Station

Recalled Core Inspiration Cable Cross Over 5 Station

Recalled Core Inspiration Cable Cross Over

Recalled Core Inspiration Cable Cross Over 14

 

This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

 

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

 

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

 

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

 

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:

800-638-2772 (TTY 301-595-7054)

Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime

Call to get product safety and other agency information and to report unsafe products.

 

Media Contact

Please use the phone numbers below for all media requests.

Phone: 301-504-7908

Spanish: 301-504-7800