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Frequently Asked Questions

There are no prerequisites required to attend a course. We do however recommend instructors to also obtain a Group Exercise or Personal Trainer certification as well to provide a well-rounded skillset to assist you members and clients.

CEU (continuing education unit) or CEC (continuing education credit) is a measure used in continuing education programs to assist the professional to maintain his or her license in their profession. Not all facilities require CECs or CEUs and they are not required to maintain your Schwinn Certificate.  Core Health & Fitness purchases and provides them as a service for those individuals who need them for ACE, AFFA and NASM.

Certifications are courses that have a higher-level time commitment (1 – 2 days depending on your region), include an exam or quiz and attendees receive a certificate of completion.

Workshops are a much smaller commitment of time, generally 90-minutes to 2-hours and takes a deeper dive into a specific topic or subject matter. These consist roughly of 60 minutes of lecture and 30 – 60 minutes of practical depending on content.

Our certifications (live or online) do not expire, however we do suggest that you either attend a Schwinn® workshop or a certification day every 3- 4 years to stay current with what is trending with indoor cycling as well as what is happening in the industry. Please note – the CECs and CEUs that are awarded with a Schwinn certification through ACE, AFFA and NASM do expire.

Yes, all quizzes and the final exam can be retaken, up to three times.

No, there is no time limit to complete the course, however you want to complete it while the information is fresh. The course takes approximately 7 hours to complete.

After completing the course, you will receive a “Congratulation” email notifying you that you have passed the course. Once this has been received, log back into you profile page, chose the My Courses tab in the header and under the icon for the training will be a PDF of your certificate.  We suggest you download a copy for your files once completed.

One 30-minute ride offers you the opportunity to ride along at the end of the course.  By observing the course as part of a remote learning experience you are also able to see the impact that the master trainer’s cueing and coaching has on the riders.

Yes, we honor our military and their family members with a $25 discount code available upon request – Military, Peace Corp, AmeriCorps. We also provide student discounts for those enrolled in college, university, or higher learning institutions. To receive the applicable code please email [email protected]

To request a lost certificate please visit https://info.corehandf.com/lost-certificate?hsLang=en-us.
Include in the request the following information:
Date of training (actual including month and year)
City and State
Facility name
Name that you took the training under (i.e. maiden name is applicable)
Instructor’s name (if possible)

Please note:  Sign in sheets from training events for verification are physically reviewed for confirmation of attendance.  Once reviewed we will provide verification and provide a replacement certificate.

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