Vancouver, WA, November 2nd, 2017 – Core Health & Fitness, an industry leader in commercial fitness products, is excited to once again demonstrate its commitment to service, by launching an all-new support portal called, Core Connect. The new mobile friendly service portal is now live and can be visited at support.corehandf.com.
“We understand fast, reliable service is critical to the customer experience so we set off to create a fleet of online tools to make servicing Core Health & Fitness product easy and seamless,” explained Daniel Murray, Director of Services for Core Health & Fitness. “Core Connect makes connecting with us easier than ever with real time updates on all your service needs.”
The new service site allows for 24/7 access to support through a library of troubleshooting documents, videos and manuals. You can also make seamless service requests, get real time updates, manage your assets and intuitively order parts direct from the site.
“Launching our new portal is an exciting step for service,” added Jon Little, VP of Operations for Core Health & Fitness, “but it is by no means the final step. We will be continuing to build and fine-tune our digital platform over the coming months and years. It is important for us to keep finding new ways to expand the services we offer and to continue improving the overall customer experience.”
Core Connect marks a positive trend of action from Core Health & Fitness to improve customer support and satisfaction, while demonstrating the company’s commitment to its customers long after the date of sale.
To view a demo of the new Core Connect portal, watch our video:
Core Health and Fitness is the world’s fifth largest marketer and distributor of commercial fitness products to health clubs, community recreational centers, hotels, government, educational facilities and more.
Core markets its products under the Star Trac®, StairMaster®, Schwinn® and Nautilus® brands. Headquartered in Vancouver, Washington, we employ over 400 people worldwide and serve a global customer base. Core maintains offices throughout the United States (Vancouver, WA; Lake Forest, CA; Independence, VA) as well as in the United Kingdom (High Wycombe); Germany (Munich); Spain (Barcelona) and Brazil (Sao Paulo). We operate our primary warehouse locations in the United States and the Netherlands.
Visit us at CoreHealthandFitness.com